User: "Video capture is not working. Clips are always played back with a black screen. Audio works. Any idea? This is my device list on Windows 10:(in Spanish)
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Support: "This is likely caused by a wrong video card. You may either update the current video card driver or, use a different video card.
From your list, it seems there are two video cards installed on the PC, Intel and NVidia, which one is used? What if you switch cards?"

User: "Solved by changing the default graphic video to NVIDIA with the advance NVIDIA options.
Thank you :-)"

Another User: "I disabled the GeForce GTX 1050 card. I am using the Intel HD Graphics 630. MOVIE CAPTURE IS NOW WORKING!!!!! I like this App."